Infographic: The 411 on voice biometrics

Garnering attention and interest across industries, biometric technology is a hot topic. But it’s more than simply a “tech du jour.” Biometrics are here, and they’re here to stay. From enhanced security to seamless authentication experience, voice biometrics are changing the way customers interact with businesses.
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Voice biometrics are on the rise, so learn about this technology and why it matters for both businesses and consumers.

Often seen as being reserved for sci-fi or spy movies, biometrics are fast becoming a game-changing technology. Providing enhanced account and information security with a simple and easy customer experience, this innovative technology can revolutionize how customers interact with your businesses. The global biometrics market is expected to grow to $44.2 billion by 2021 – a massive increase from $7 billion in 2014. And organizations are taking note. We are seeing a huge upswing in companies adopting voice biometrics for authenticating sensitive information.

But despite the growing momentum, there’s still a lot that people don’t know about voice biometrics. The infographic below illustrates the anatomy of voice biometrics and why major companies across industries and locations are choosing this technology for customer authentication.

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The essential guide to voice biometrics

Voice biometrics is a widely-adopted technology used to confirm the identity of customers. Read on for an introduction to voice biometrics: what it is and how it can be used within your organization.

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Steven Bridgeland

About Steven Bridgeland

Steven Bridgeland joined Nuance in 2016 as senior solutions marketing manager for all things Voice Biometrics. Before joining Nuance, Steven worked in various product management and marketing positions at Microsoft, Sesame Communications and others. Steven Has an MBA from Yale School of Management and is a loyal Spartan from Michigan State University.