Recently I spoke with a writer about how after decades of being resistant to change, the healthcare industry is now ready to disrupt old ways of thinking and try new technologies that will help physicians and patients interact with the health system differently and better. At Nuance, we are working closely with universities, leading academic medical centers and commercial partners across the globe to innovate and transform clinical environments so the hospital of the future will be much simpler, more efficient and more user friendly than the one we navigate today. One hub for this activity is the Boston area where many world-renowned facilities within a very small radius are home to cutting-edge medical research and technologies.
Today we are working on health IT innovations that range from hospital physicians testing wearables (primarily Glass) using Nuance’s cloud-based medical speech recognition to physicians conducting usability tests with virtual assistants in healthcare to jump through complex steps – whether its ordering medications, labs, scheduling follow up appointments or communicating with peers. Additionally, because of the huge uptick in mobility, CIOs across the country are supporting mobile physicians by helping them use these devices to get information in and out of charts to be more productive and engage directly with patients.
One of the fun things I do every day is seeing what developers are doing with the experience layer between technology and the user. We have more than 1000 developers embedding our healthcare speech and language understanding solutions into their commercial products that incorporate gesture, text, Swype, voice activated control and other features to create faster, more nimble, more user-friendly solutions. We also partner with every major Electronic Health Record (EHR) vendor in the industry. Together this means we know a lot about how people interact with technology and mobile devices, what they mean when they speak and preferences for free form dictation vs prompts and intelligence along the way.
How we bring these innovations and learnings to market is part of the excitement of creating the hospitals of the future. Our goal is to make technology disappear and simplify the way people interact and navigate healthcare.