What does this app do?
MCIS (Marshfield Clinic Information Services) provides a powerful, cloud-based clinical platform that drives the efficient and effective practice of medicine. MCIS Clinicals, a premium electronic health record (EHR), integrates analytic insights (MCIS Insights) and a patient portal (MCIS Patient) to improve the delivery of patient care, ensuring optimal workflow across the care team. The MCIS Insights solution provides analytics that are integrated at the point-of-care to drive better patient outcomes across the care continuum; the MCIS Patient solution enhances patient engagement through a portal that empowers them to take an active role in their own care.
What challenges or needs did you see/experience in the healthcare industry that drove you to build this application?
In 1985, the Marshfield Clinic saw the need to provide better care through increased access to patient data across the system. Over the decades that followed, Marshfield Clinic developed a world-class medical record, patient portal, and population management system for the organization. These successes drove the creation of MCIS, chartered with the goal of building a new, cloud-based platform that could bring enterprise-scale capabilities to practices of all sizes in a cost-effective manner. Additionally, emerging ways of practicing medicine through a patient-focused and population health view of healthcare delivery were included in this effort.
What is the big “A-ha! moment” for your end users when you first demo your app for them?
When end users view a demo of our product, they see the value that the clinical content, clinical decision support, and point-of-care analytics has to the provider which is unlike any other EHR in the industry today. Our products resonate with our users because they support the care team in a simple and intuitive way.
What inspires you when creating an mhealth app?
MCIS is inspired to deliver clinical content and tools that enable providers and care teams to practice medicine efficiently and effectively. This ultimately impacts patients and their quality of life through improved care.
How has Nuance technology changed your app?
Utilizing Nuance technology allows providers to make critical medical information immediately available to the care team, ultimately delivering high-quality patient care. It also contributes to cost savings associated with conventional transcription workflows.
Do you have a customer quote about your app?
“MCIS Clinicals helps me give my patients the best care possible.” –Dr. Bradley Bekkum, Marshfield Clinic
How does this particular app help remove the barrier between the patient and physician?
Our clinical tools are the link between patients and physicians. Physicians can send messages directly through the EHR, while the patient can access these messages and more – anytime, anywhere – from the patient portal and mobile application. Our tools empower the patient to take an active role in their own healthcare.
Does your app integrate with any patient-facing apps as well?
Yes, our patient portal and mobile application are both patient-facing.
Does it communicate with other health devices or apps?
Our software integrates with many other systems. It also has the capability to exchange direct messages with any other certified EHR nationwide to easily send patient information.
What is your vision for how this particular app can evolve over the next 5 years?
Our vision is that our platform of clinical software will be the most valuable solution in the industry because of its ability to empower providers to deliver the most effective care with the highest user satisfaction rate.
In one sentence, tell us what you think the future of mobile health will look like.
In the near future, patients will be actively engaged in their own personal healthcare mainly through their mobile devices – anytime, anywhere, and this will give them insight into their healthcare information, communicate directly with their care team, and enter data into their health record.