David Potter
David is a Sr. Principal Digital Transformation Consultant in Nuance’s Professional Services organization, responsible for business consulting focused on digital engagement and omni-channel integrations. He has over 26 years of experience in eCommerce and operations with a track record of delivering state of the art, innovative solutions to numerous organizations as they seek to evolve and optimize the way they engage with their prospects and customers. David resides in Frisco, Texas, with his wife and three daughters.

David Potter’s stories

What does it really mean to optimize customer experience?

Win in today’s hyper-competitive world by harnessing actionable insights to continuously improve user experience and solution performance. As many organizations continue their journey to digitally transform, those that focus on delivering exceptional experiences that engage end-users and reduce effort will see the rewards of higher rates of digital adoption, containment and customer satisfaction. Most organizations […]