Frank Verweij’s stories

At the recent Call Center Expo in Turkey, Garanti Bank was honored for their innovative services in the call center. Garanti Bank, the second largest private bank in Turkey, was awarded “Best Implementation of Innovative Technology” for their call steering application. The company is dedicated to providing its customers with innovative products and services and […]


Today’s announcement with ING is setting a new standard for intelligent virtual assistants, as it becomes the first bank in Europe to launch an app that reinvents the mobile banking experience through combining a virtual assistant with voice biometrics technology. In a small, densely-populated country like the Netherlands (population 17 million), we’ve seen a growing […]