Jared Pelo
Recently, I participated in a virtual webinar, “How AI technologies improve the patient experience,” hosted by MGMA, along with Dr. Jesse Affonso, Orthopedic Surgeon at Cape Cod Orthopedics. We discussed the difference between patient experience and patient satisfaction, the correlation between the two, and the role technology plays. In a nutshell, I think it’s this: […]
Healthcare facilities are re-assessing their scribe programs and embracing innovative solutions that do much more than create clinical documentation. For example, an innovative AI-based solution, known as ambient clinical intelligence, automatically captures the physician/patient conversation at the point of care. But it’s more than just listening and converting speech to text. It’s contextualizing conversations, understanding […]
“A telehealth program with efficient patient throughput, quality care and effective documentation drives significant financial benefits,” says Dr. Jesse Affonso, Orthopedic Surgeon at Cape Cod Orthopedics and Sports Medicine PC. Dr. Affonso recently did a webinar with me titled, “Optimizing telehealth with AI-powered technologies – protect your patients and revenue.“ In this webinar, we discussed […]
Recently, a colleague told me about her ailing father. He’s a bedridden 83-year-old who is obese and has diabetes. Already a challenge before the pandemic, ensuring that he made it to his healthcare appointments safely and comfortably became even more difficult due to pandemic restrictions. But with the return of physician house calls, the easy […]
The current standard for 21st-century healthcare delivery is in flux, with unique challenges preventing care teams from ensuring high-quality, patient-centered care. Many of the challenges are fundamental, interconnected, and share a consistent factor: clinical documentation burden. Physicians today are looking for more than the status quo—they want intuitive, innovative solutions that redefine the healthcare experience […]
The COVID pandemic has triggered seismic shifts in how healthcare is delivered. Technology made it possible and practical to deliver patient care remotely while ensuring safety. Regulations changed and placed reimbursements for virtual visits on par with in-person exams. Telehealth platform companies became infused with investment, federal funds authorized in the CARES Act spurred adoption, […]
The odds of physicians leaving an organization due to burnout is 2 to 1, which has only been made worse by the coronavirus epidemic. Even before COVID, the World Health Organization (WHO) predicted a shortage of 18 million caregivers over the next ten years. Now is the time to attract top talent and retain providers and patients […]
