Jon Bornstein
Jon leads North America marketing programs for Nuance’s Security & Biometrics business unit. He partners with industry experts to communicate the value of the company’s biometrics solutions in improving customer authentication and reducing fraud. His career spans multinational marketing roles at companies such as Deltek, SAS Institute and Porter Novelli.
Jon Bornstein’s stories
Authentication and fraud prevention requirements in the omni-channel world

When financial institutions, telcos, governments and other organizations talk about authenticating customers and preventing fraud, the conversation has historically centered on the contact center. This was especially true in the age of call centers when the primary way that consumers engaged was by picking up the phone and talking with live customer service agents. While […]