Mark Geremia

I recently came across an article about the growing use of mobile solutions, such as smartphones and cloud-sharing apps, and how they are changing the corporate landscape. The ability to stay connected and access and share data in real-time is exciting to us and builds on our long-term vision of designing powerful solutions to improve […]
Paperwork burnout is not a new phenomenon. Recently, however, the impact of heavy documentation on increasing burnout is making headlines again. The healthcare industry, in fact, just declared burnout a crisis for physicians, which is not surprising considering that doctors can spend as much as half of their workday on clinical documentation. The same holds […]
There is a great deal of training involved in becoming a police officer, which makes sense, it’s a dangerous job. Part of this training includes being well-versed on situational awareness, an important skill that officers learn using various tactical techniques. These include how and when to maintain a safe space between themselves and citizens, to […]
We spend a lot of time speaking to our customers, trying to understand the problems they are looking to solve, from obstacles they may face as a result of heavy reporting demands, issues surrounding employee burnout, to the impact of inefficiencies in their documentation workflows. Listening to customers carefully can help us work with them […]
Mobile usage changes when it gets warmer; as an example, smartphone usage spikes by 2x when the weather heats up. Let’s face it, during the summer months, when many of us start thinking about spending quality time with friends and family, being productive can become a difficult balancing act. Fortunately, there are new, powerful mobile […]
For decades, Nuance has led the charge towards conversational AI with our voice and language innovations. We began this long journey with the introduction of Dragon speech recognition, the first software system that intelligently transcribed words into text. Today, while we don’t anticipate our solutions will completely replace manual documentation processes, they can certainly help […]
For a second year, we exhibited at the 2019 Financial Industry Regulatory Authority (FINRA) conference this past month. The organization’s annual conference is an opportunity for professionals working in financial services to network, keep abreast of the latest trends in financial technology (FinTech), as well as learn about proposed rulings and best practices. One panel […]
The results of a national survey of financial services professionals find that financial advisors continue to seek automated tools to help meet documentation, compliance, and client service goals. The survey findings, which are not surprising to us, indicate that as advisors continue to be burdened with administrative duties, like heavy documentation, they want better tools […]
In a recent blog, I discussed how the financial services industry needs to rise to face the challenge of digital transformation, all while trying to remain competitive, maintain compliance and improve the customer experience. During a recent meeting with my team, this topic came up again. We met to discuss our presence at the upcoming […]
The history of time-keeping dates back thousands of years, with the Egyptians eventually dividing the day into 12-hour periods. Since then, methods of tracking time have evolved from using tools like the hourglass to mechanical clocks and smartwatches. Regardless of the device, the measurement of time is important and saving it even more so. Whether […]
Like many industries, technology is heavily influencing the way law firms conduct business. Today, the expectation for legal professionals is that they want to use innovative tools to help them work faster and smarter, work from anywhere, and have information readily available. The pace of innovation has not only heightened the expectations of law firms […]
In an earlier blog, I wrote about how relying on manual documentation alone is error-prone, can be inefficient, and costly. There are many other obstacles to manual documentation processes, but for this blog, I want to focus on one area most often addressed by our customers – paperwork burnout. According to a recent study, many […]