Michael Clark
Go-lives are notoriously large undertakings that require extensive planning to ensure new technology doesn’t cause lengthy disruptions while users acclimate to a new EHR. Virtual go-lives are no different; in fact, they require additional considerations for support teams to be aligned and effective, whether help comes in-person or from afar. I sat down with Jodie […]
Whether dealing with work, school, or social lives, most professionals have now found some way to adapt to COVID-19. How comfortable the adaptation feels may vary. The pandemic forced many healthcare organizations to change how they planned to administer healthcare. As the virus remains present on our minds and with an eye toward the risk […]
The COVID-19 pandemic has accelerated a shift in data analytics. Teams who once coped with fragmented, delayed reports can no longer get by with this approach; they need an ecosystem that delivers real-time, data-driven, prescriptive insights that help them respond and adapt to a tremendously dynamic (maybe volatile) environment. For example, there’s a greater need […]
We know from new research that just three diagnostic errors are the cause of almost 75% of patient harm—not to mention $1.8 billion in malpractice payouts—in the emergency department (ED): misdiagnosed cancers, vascular events, and infections. But what if there were a way to help improve the risk profile here? I recently had the opportunity […]
As patients take increasingly active, hands-on roles in their healthcare—truly becoming part of the care team—they need immediate, reliable access to the medical records, test results, and care plans so they can continue to advocate for themselves. With the Epic MyChart Patient Portal, healthcare organizations enable exactly that: secure, online, on-demand access to their health […]
According to research just released this summer, access to a patient portal leads to “fewer emergency department visits and more outpatient clinic visits”—meaning that these patients are making better decisions about how to manage their care and conditions, avoiding costly emergency visits and inpatient admissions. And while the majority of healthcare organizations have given their […]
As our lives become increasingly digital, we all expect—and maybe even depend on—connectivity. From pre-ordering a coffee to checking on our bank account, we want easy, online access to the fundamental aspects of modern life. And those expectations extend to our medical information too. Patient portals in general and Epic MyChart, in particular, have been […]
This blog post is part two in a five-part series to explore how healthcare organizations can make the most of their Epic MyChart patient portal to engage patients for better care. When it comes to the adoption and use of an online patient portal, recent industry data offers a bit of a mixed bag. The […]
It’s something that makes sense intuitively, and research bears it out: patients who are engaged and involved in their healthcare have better outcomes and better experiences. Online patient portals are one way to create this engagement. And while providing access to the patient portal is a critical first step toward complying with Meaningful Use objectives, […]
Thirty years ago, Stanford psychology professor Dr. Carol Dweck began her pioneering research into why some students rebounded and flourished after a failure whereas others were defeated by it. The result of this work, initially based in the world of education, is what we know today as “growth mindset” versus “fixed mindset.” In short, people […]
When it comes to documenting procedures, too many surgeons are dissatisfied with the status quo: documentation requirements add to surgeons’ daily burden, coding of procedures is complex and dynamic, and busy days with long procedures can have a negative impact on documentation accuracy. But it doesn’t have to be this way. Our newest white paper, […]
