Nuance Healthcare Staff Writer’s stories

Healthcare is a team sport. It takes teams of compassionate and committed people working together to create access to healthcare, diagnose, and treat every patient. Some of the team members may never actually meet the patient, but their work in a lab, or behind a computer screen or on the other end of phone is […]

Many of us can remember when technology was a much less-celebrated aspect of healthcare. Just a decade ago, health IT teams might have been found in a back office or basement of a hospital, on the periphery of the patient-care loop and decision-making hierarchy. But things changed – slowly at first, and then very quickly. […]

Artificial Intelligence has been at the core of our healthcare technology solutions for years, but the rest of the business world is realizing the power causing an explosion of AI-related products predicted in 2018. Gartner recently issued its list of Top 10 Strategic Technology Trends of 2018, with AI-powered tools dominating the list, thanks to […]

This is an exciting time in healthcare technology. Artificial Intelligence (AI)-powered speech recognition technologies and real-time clinical decision support are poised to transform clinician and patient experiences. The typical doctor’s visit of the near future will likely start from a patient’s personal smart device, which already will be tracking diet, medications, glucose, and other daily […]

Nuance released an AI-powered virtual assistant designed for healthcare

Great companies innovate continuously and incrementally. They innovate through disruption – whether it be large-scale industry shifts, like the use of Artificial Intelligence (AI) in healthcare, or an unexpected and unwelcome disruption like the malware attack we experienced on June 27. For the past two years, we have been accelerating the use of AI and […]

Disruption is inevitable. Teamwork is invaluable.

Disruption is inevitable. Sometimes we hasten disruption along with new technological advances and innovative ideas.  Sometimes disruption is something that happens to us when we prefer it didn’t. In both cases, preparation is our best tool to handle whatever disruption brings. Over the past few weeks we have seen many patients displaced by the destructive […]

AI-improves-patient-stories

A visit to the physician has never been as carefully documented as it is today. Technological developments now allow us to record patient interactions and monitor patient health in ways that were not previously possible. Is the vast data set collected in exam rooms and at bedsides such as blood pressure, oxygen levels, lipids, cardiac […]

Business leaders must recognize that cybercrime is now a day-to-day business reality and priority. No one is immune: It’s not a question of “if” your organization will be affected; it’s a question of “when.” That’s a sobering thought, but also one that should inspire business leaders to change and move their organizations forward. A malware […]

Woman showing her heart in support of heart health month.

People often ask me how I got into the healthcare technology business. Was it by chance or stemming from something in my background?  I joined Nuance in 2013 because I was disheartened with healthcare. If you’ve spent much time in and out of hospitals you know it is riddled with inefficiencies, and requires some serious […]

Nuance Healthcare’s Mission is to serve as the trusted strategic partner for healthcare organizations by delivering world-class clinical documentation solutions that optimize clinical and financial outcomes in the global shift to value based care. We are in a great position to drive that change by improving the physician experience and driving language and meaning back into the patient record. That is our purpose and we achieve it in tight partnership with our EMR partners and clients. Our people, our purpose is to support our clients’ mission of caring for patients, and we do that by impacting clinical documentation and driving quality and financial outcomes that are pivotal to their success. This “client-in” culture at Nuance Healthcare underlies all we do, make, sell and share, and it’s why we ended up in this week’s Healthcare Informatics HCI Top 100 issue as one of the “Most Interesting Vendors of 2015.” This is an honor we attribute to our clients who are striving to make healthcare better and improve the patient experience in partnership with us. This article features one of our clients, Dr. R. Hal Baker, senior vice president, clinical improvement and CIO of WellSpan Health, who shares how important language is to convey caring and context and certainty in healthcare. “Nuance helped us insert back into the patient record, spoken language, and from that language, technology can pull data and make it actionable rather than favoring the business side of healthcare over the clinical. We are making people feel cared for and safe. That is our mission. We are caring for people, not just caring for a business or disease,” says Baker. What drives our healthcare teams is our commitment to helping hospitals, clinics, radiology centers, physician practices, and large organizations deliver high quality care to their communities. By bringing revolutionary technology and clinical solutions to the forefront, we keep them from buckling under the demands for data. These innovations enable physicians to practice the art of medicine, focus on patients, and avoid the distraction of documentation, computer screens or billing codes. That’s getting much harder for them to do. Beyond speech recognition, we leverage clinical language understanding (CLU) and AI to bring decisions and information to the forefront and drive insights and meaning into the hands of physicians, helping them efficiently engage patients and other physicians. For patients this means that rather than looking at the doctor’s back during a visit, you look at his/her eyes, and you feel that personal touch when dealing with an already intense situation. We at Nuance Healthcare envision a day when the doctor and patient are engaged in a very compassionate conversation, and technology and solutions assist in the background completely capturing the interaction in a note, and communicating it properly in different ways, all while the doctor stays focused on the patient. Gone are the days where we just captured information and put it in resting place. Now with technology and cognitive computing and AI, we are able to improve clinical notes, annotate them, and leverage virtual assistants — all with the intent of improving the quality and efficiency of the physician note to help both the clinical and financial side of healthcare. We pride ourselves in driving better quality of documentation and better clinical and financial outcomes. As Dr. Baker so articulately shared, Nuance supports healthcare as a business, medicine as a science and healing as an art. It is an honor for Nuance to be named the Most Interesting Vendor of 2015. As a company, we will continue our relentless pursuit of reinventing the clinician experience to allow them to spend more time with patients.

Nuance Healthcare’s Mission is to serve as the trusted strategic partner for healthcare organizations by delivering world-class clinical documentation solutions that optimize clinical and financial outcomes in the global shift to value based care.  We are in a great position to drive that change by improving the physician experience and driving language and meaning back […]