Sharon Varalli’s stories

Mobile devices and mobile capture are becoming essential in business environments where keeping workers connected is critical to success. Just think of these examples: Perhaps your employees are in the field, and mobile devices are necessary to keeping them connected to critical business processes. Or maybe you work in a fast-paced environment where customer or […]


Recently Clio released its second annual Legal Trends Report, which showed that on average, lawyers are spending 48 percent of their non-billable hours on administrative tasks and only 33 percent of non- billable hours on business development. That’s an alarming trend for firms requiring more focus on billable hours and business development in order to […]


Lending – whether to businesses, prospective homeowners, personal loan borrowers or others – is a vital profit center for banks and other financial-service companies. So, these organizations have a strong incentive to make the process of creating a loan as swift and efficient as possible. Why, then, does the experience of moving a loan from […]


Businesses with large numbers of employees in the field and on the go sometimes find it difficult to streamline operations. Submitting paper forms isn’t always timely or efficient, and can lead to dissatisfied customers and loss of revenue. But if companies can figure out a way to complete documentation and submit it from the field […]

Document capture solutions in insurance

Think quick: What do you think are the top challenges faced by property and casualty insurance claims officers today? One answer may surprise you. According to a survey and infographic from Willis Towers Watson, “implementing data capture, metrics and analytics” was the #2 challenge cited. More, a full 72 percent of claim officers ranked it […]


When it comes to creating a new – and sustainable – competitive advantage, document management, workflow process and storage may not be the first things that come to mind. However, successfully automating document capture and processing systems can lead to a number of significant business benefits in many key areas. To understand the overall impact […]

Like many other service-based industries, legal firms have undergone significant changes in the way they do business. The most recent – and most visible – example may be the near-elimination of billable hours. For decades, billable hours was the traditional pricing model for most law firms, but the Great Recession in the early 2000s forced […]


While discovery once focused primarily on paper documents scanned into PDFs, this area has now expanded to include other areas such as email, social media, instant messages, texts, voicemail, e-calendars and even embedded graphics. Electronic discovery, or e-discovery, is the process of compiling, storing and securing digital information for evidence in a lawsuit or legal […]


When it comes to the topic of document retention and security in the legal industry, it is important to remember that there are legal requirements related to protecting evidence and saving documents until after a particular case is over. Additionally, in many cases, the organizations may need the documents for multiple cases, which can make […]


It’s a fact all legal firms and law departments have become accustomed to: the staggering volume of documents they have to manage today. Whether you’re preparing for discovery, collaborating with associates or filing with the court, every document must be processed accurately, securely, efficiently and cost-effectively. Some firms try to improve productivity and reduce document […]