By 2020, there could be as many as 33 billion connected devices, according to Strategy Analytics. That’s three times the number of devices from just a couple of years ago. There are devices for all different contexts: home automation and security, workplace productivity, safe driving, home entertainment, health and fitness – need I go on? But as all of these ‘things’ become increasingly sophisticated through connectivity, that doesn’t mean the interface has to be equally as complex. With each different form factor having unique intelligence built in, we need a universal interface that makes accessing this intelligence effortless. We can’t put the onus on the end consumer to learn a variety of buttons, menus, and screens (or no screens) across all their IoT devices. We need a way to simplify our interactions with all our digital products.
That’s where voice comes in. Talking is human nature, and it’s becoming more and more popular as an interface for everything from smart light bulbs, robots, and TVs, to even virtual reality headsets for the workplace.
But because all of these ‘things’ are unique (and serve a specific purpose), voice experiences must also be unique. So, how do we design for this? View the SlideShare below to find out.
Building voice interfaces for the IoT is an art – whether it’s for a smartfridge or an activity tracker bowtie for your friend, Fido. With the right tools in place though, I think we’re up to the challenge.