Some jobs you can’t just “leave at the office.” They follow you home, to the grocery store, and are at your kids’ soccer games. Being a physician is one of these. And new federal requirements are further taxing physicians’ already over-booked schedules. Nuance and Cerner are both committed to providing intuitive technology solutions that accelerate the adoption of simpler, faster and smarter healthcare solutions for clinicians worldwide. Last year, Cerner embedded Nuance’s cloud-based medical voice recognition into its full portfolio of mobile electronic health record (EHR) solutions, including PowerChart Touch. The following is an overview of how Cerner conceptualized and designed this app to maximize physicians’ time and streamline workflows.
What is the big “a-ha” moment with your end users when you first demo your mHealth application for them?
Seeing physicians’ excitement when they first use the app is remarkable. Cerner’s PowerChart Touch Ambulatory provides physicians with mobile access to their patients’ full electronic health record (EHR) – they can do everything from dictating patient notes to placing prescription orders.
What problems does your app solve in healthcare?
- Optimizes physician workflow by walking them through the ambulatory visit, while simultaneously creating their notes as a byproduct;
- Improves patient and physician interaction by enabling physicians to leverage mobile devices and share notes and health information with their patients;
- Provides mobile access to medical records;
- Increases speed with application interaction:
- Queues the last physician note and any additional notes created since the last visit,
- Provides a review page with most important information on top (with the ability to drill down, if needed), and
- Offers timeline of last medication refill with a “ticker” of when prescription will run out.
What are the top three features you view as most important when designing and building an mHealth app for physicians and/or patients?
- Fast. Apps need to respond with information and actions instantly.
- Easy. Intuitively designed apps require minimal, if any, training to use.
- Smart. Apps built with intelligence can guide physicians to follow evidence-based guidelines based on role (doctor vs. nurse; primary care physician vs. neurologist), venue (inpatient vs. outpatient), and condition (diabetes vs. gallbladder surgery).
What challenges or needs did you see and/or experience in the industry that drove you to build this application?
Physicians are increasingly on-the-go, which means they need to have access to their patients’ records and the most current health information at a moment’s notice. Being able to make informed, data-driven decisions remotely, place prescription orders and create notes in the EHR is critical to providing better patient care.
In one sentence, tell us what you think the future of mobile health will look like.
The future of mobile healthcare technologies will help patients feel more connected with their care providers and empower them to take charge of their own health.
Want to see PowerChart Touch Ambulatory in action? Check out the video!