Not a day goes by that my team and I don’t discuss the impact our solutions have on the day-to-day lives of the people and the industries we serve, but there comes a time when a customer’s story truly crystalizes this for us. Recently we experienced this first-hand after meeting with a long-time Dragon user, Casey Marenge, who shared her inspirational story.

Casey, who lives in Nairobi, Kenya, was in the Boston-area visiting family. She reached out to Nuance because she wanted to meet the people behind the solution that has helped her for the past 15-years after a vehicle accident left her with a non-reversible spinal cord injury – paralyzed from the shoulders down and in a wheelchair.

Casey came to our Burlington headquarters to meet with our product management and engineering teams, to discuss her journey, as well as demonstrate how she uses Dragon day-to-day. She also shared her amazing achievements over the years – including launching a non-governmental organization called Chariots of Destiny, whose aim is to advocate for road safety and empower persons living with disabilities, particularly spinal cord injuries.

I encourage you to take a moment out of your day to read Casey’s story. I’m confident that it will inspire you, as it did me and my team, and reminds me that we truly do make what matters.