The rising impact of technology in law enforcement

As we continue to prepare for IACP 2019, this year has sparked a lot of conversation amongst my team and me about how technology has become an integral piece of the law enforcement arsenal. It’s exciting to see the impact new technology is making and how it is shaping the future of law enforcement. These solutions offer a better way to help address challenges these professionals and agencies face, from report quality and efficiency to officer safety and how they serve their communities.

It is incredible to see how quickly the adoption of new tools has grown. Face recognition technology and body cameras continue to emerge to increase both officer safety and community service. Facial recognition software used to sound like science fiction. Still, a recent study in Massachusetts found that 64% of Bay State residents say it has the potential to keep them safer. Also, body cameras are gaining more widespread use as departments realize the value in capturing the exact content of each encounter – for both officers and the civilians they serve.

Even with everyday tasks like incident reporting, we see shifts towards more automated systems. Reports which are maintained using records management systems (RMS) are now being integrated with modern technology, like speech recognition software, to help capture and move this mission-critical information faster and more efficiently.

This is an exciting time for those who are developing new technology for the public safety industry. We’re all working to help empower law enforcement professionals to serve their communities better, and I, for one, cannot wait to see what’s next.

Join us at IACP 2019

Attending IACP Conference 2019? Stop by the Nuance Dragon booth (#3426) and learn how we can help make incident reporting faster, safer and complete – by voice.

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Mark Geremia

About Mark Geremia

Mark Geremia is Vice President and General Manager for Dragon Professional and Consumer and oversees the product and marketing strategy for Nuance's Dragon speech recognition and documentation workflow portfolio. Mark has held various leadership roles within the Dragon business over the last decade, and with his team continues to expand Dragon's reach across enterprise, legal and law enforcement markets, transforming productivity and documentation accuracy for professional individuals and large organizations. Prior to joining Nuance in 2005, Mark held key marketing management positions at both large and small technology companies. He holds a Bachelor of Science Degree in Business Management from Bentley College.