Mackay Base Hospital in Queensland is a pioneer in using digital technology to deliver healthcare services. In its latest adoption of innovative tech, clinicians in Mackay’s Emergency Department used Dragon Medical One, Nuance’s cloud-based clinical speech recognition solution, to create documentation using just their voice. We spoke to Dr Pieter Nel, Chief Digital Director Medical Services at Mackay, to find out how Dragon Medical One accelerates documentation, improves patient flow, care, and safety—and enhances the clinician experience.
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