Few public services could operate as effectively as they do without all the admin work that goes on in the background. But too often, that admin work leads to overstretched and overworked public sector professionals. In our recent survey of more than 100 public sector professionals in Australia, we explored how administration tasks truly affect people in the sector today and identified opportunities for public sector leaders to help relieve the burden on their teams using speech recognition. We’ve captured some of the highlights below.
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