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Articles Tagged: Microsoft Digital Contact Centre Platform
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Customer engagement
The AI-powered contact centre, part 1: Create engaging digital experiences

How AI helps enterprises where they are

Tony Lorentzen
August 9, 2022
Customer engagement
Introducing the Microsoft Digital Contact Centre Platform: A comprehensive, flexible customer care solution

Nuance + Microsoft = Seamless customer journeys

Tony Lorentzen
July 19, 2022
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