Dan Castellani
Dan Castellani is a conservatory trained musician with a healthy obsession for championing exceptional sounding speech interfaces. In his six years at Nuance, currently as Senior Product Manager of Speech Output Solutions, he has worked with over 100 customers on delivering superior speech output that creates a strong connection with end users.
Dan Castellani’s stories
trusting brand voice with customer experienceBuilding trust with a virtual assistant voice

Credibility and trust are instrumental in ensuring consumer loyalty. A customer who believes you and trusts you, works for you. They champion your brand and products and bring other folks with them.  For a voice-enabled application this puts a lot of pressure on the virtual assistant’s persona, how they sound and what they say. As […]