Ed McGuiggan
This year, we celebrated the 25th anniversary of our speech recognition software, Dragon. When we debuted Dragon at the World Trade Center in NYC, speech recognition was just starting to take off, and people in every industry were beginning to realize its potential. Now, a quarter of a century later, speech recognition and dictation solutions […]
“Is it perfect, is it the computer in Star Trek?… no…. but overall, it’s doing a really good job. And that makes it a big step forward.” Michael miller, Editor-in-Chief, PC Magazine, 1997 So said the Editor-in-Chief of PC Magazine, Michael Miller in 1997, when Dragon Systems (now Nuance) released Dragon NaturallySpeaking at the World […]
In our recent survey of 100 financial services professionals, 82% told us their admin workload has contributed to the stress they experience at work. Documentation and admin workload is far from a new challenge for financial services—it’s a critical part of every professional’s role. But after a year and a half of major changes across […]
In recent years, nations worldwide have embarked on ‘e-government’ initiatives, determined to minimize paper processes and deliver more accessible, efficient citizen services. From the US to the UK, to Australia, governments have committed to making their infrastructures more robust and secure and their processes more efficient and accessible for users. But digital processes are only as efficient as the people who use them; it’s not enough to replace paper with pixels and forms […]
From the rise of mobile banking to the advent of vehicle telematics, technology has proved itself to be both a continued disruptor and a ongoing opportunity in the financial services industry. The companies that thrive in this climate are the early adopters, the disruptive startups, and fast-moving incumbents that embrace new tools to serve customers […]
Detailed, accurate documentation is one of the cornerstones of legal practice. And as the industry continues to digitize at pace—legal firms are set to increase their tech spend by 2025 dramatically—it’s one cornerstone that’s ripe for transformation. Recent advances in speech recognition have opened the door to new, more innovative ways of working, allowing legal […]
For many people, visiting a bank branch to do their day to day business is a thing of the past. We pay bills automatically or on demand through web sites or mobile apps. We also use apps to check balances and make one-off payments. For many of us, just passing our mobile phone or even […]
Public services do a wide range of complex and often difficult jobs, from collecting our refuse to providing policing, firefighting services, and caring for the old and the vulnerable. They are active at a very local level, regionally and nationally, and they are paid for through taxes. It is incumbent on public services to be […]
Legal firms and corporate legal teams are used to prioritising competing demands. Basic economics requires they maintain a staffing level that allows them to meet demand without being oversupplied. This may mean drafting in temporary staff to meet surges in demand, understanding which client needs must be prioritised and which can wait and taking whatever […]
Michelle Tolley is a second-year paramedic student. She was diagnosed with dyslexia and dyspraxia during her first year at university, and Dragon Professional Individual (our AI-powered speech recognition product for standalone users), was recommended to her. Michelle has not been a Dragon user for long, but she has already experienced some profound and far-reaching benefits […]
Jonathan Silverman is a successful lawyer who has run his own legal practice, consulted, and is regularly seen on TV and in the specialist press. He started using Dragon professionally in 1995, and has been a firm fan ever since, using it in his own legal practice and recommending it to others. Mr Silverman is […]
Now that both workers and business managers have come to recognise the significant benefits of working from home, such as improved work/life balance and reduced office costs, it is becoming clear that the world of work going forwards may for many bear little resemblance to how it was this time last year. With that in […]
