Robert Schwarz
Robert serves as Managing Director for Nuance in Australia and New Zealand, Enterprise. In this role, Robert leads the business performance and customer success for the region. Robert’s key focus is ensuring that customers maximise the outcomes they achieve whilst leveraging Nuance capabilities. He is also responsible for building out Nuances hosting capabilities in the region. Joining Nuance in September 2015, Robert has deep experience in forging the consumer virtual assistant and biometric security revolution in working with leading Government, Finance Services, Travel, and Retail organisations. Prior to joining Nuance, Robert has been the Director of the OEM and Managed Cloud as a Service businesses for SAP ANZ, and has held various other senior management positions whilst at SAP, including General Manager of the Southern region. Prior to SAP, Robert was the CEO at The Distillery Software and before then he was the Managing Director of Damovo Australia and Hong Kong. Robert has more than 30 years experience in IT and Telecommunications, which includes senior roles in companies such as IBM, Business Objects and Oracle.

Robert Schwarz’s stories

The strategy behind Mercury’s wildly successful virtual assistant

The most successful virtual assistant deployments are a result of smart planning and strong customer engagement expertise. When a team can empathize with their customers, truly understand their challenges and design a virtual assistant project around them, it can generate big results. And our latest webinar provided a prime example. We spoke to Mercury, a […]