Sebastian Reeve
In his current role at Nuance as EMEA Director of Product Management and Marketing, he is responsible for defining and evangelizing the Nuance customer care proposition across Europe, the Middle-East and Africa – sharing how companies can create extraordinary automated experiences which their customers actively choose to use rather than simply tolerate and complain about.
Sebastian Reeve’s stories
Creating compelling customer conversations: a virtual event series

COVID-19 has created unprecedented challenges for every industry, and all organisations have felt the impact in one way or another. For many companies, it’s forced them to change their business models. Retailers have had to close their physical stores and place a new focus on ecommerce, and telcos are finding ways to handle higher contact […]