Bringing intelligence – and investment protection – to the CCaaS revolution

Find out why web chat and AI-powered self-service are better together

As working from home becomes the norm, cloud-based Dragon comes into its own

Which channel should you use? UK customers have their say

Deeper AI integration expands care access and improves patient and provider experiences

Our 2020 survey of the legal profession’s use of speech to text software

The impact of Covid-19 on clinical administration and clinician burnout in the UK NHS

Dragon is supporting productivity as we normalise working from home

We explore the technologies CX leaders are preparing to deploy, and why they’re so popular

Dragon is a great help for a legal profession with time-consuming challenges

Dragon Professional Anywhere helps legal business focus in a changing cyber landscape.

We spoke to a DSA needs assessor to find out why he recommends Dragon

A story of loss and hope for change

Feeds & threads