Highlights from the 2021 AI Business Week Digital Symposium

NHS artificial intelligence AI

Covid-19 has accelerated the use of technology in the NHS, but we need to ensure we get the

Find out why web chat and AI-powered self-service are better together

Deeper AI integration expands care access and improves patient and provider experiences


Our new report reveals a raft of inefficiencies in the surgical documentation process

clinician burnout

How can digital technologies like speech recognition help clinicians address burnout?

How clinical speech recognition is helping NHS Trusts to mitigate the impact of COVID-19

Clinical Coders

The steps we need to take to make life easier for clinical coders

How can you balance effortless authentication with effective fraud prevention? We’ll explor

Why agent satisfaction is the new KPI contact centers should pay attention to

trusting brand voice with customer experience

Finding a voice for your brand that builds credibility and trust with your customers

Nuance shares 2019 technology predictions

2019 is the year we’ll start to see a lot of the AI startups fade away.