It’s time to focus on clinical coders
The steps we need to take to make life easier for clinical coders
4 June 2020
Security customers can’t see, and fraudsters can’t beat
How can you balance effortless authentication with effective fraud prevention? We’ll explor
31 January 2020
Creating a bionic contact center agent
Why agent satisfaction is the new KPI contact centers should pay attention to
5 March 2019
Building trust with a virtual assistant voice
Finding a voice for your brand that builds credibility and trust with your customers
22 January 2019
2019 AI Predictions from Nuance
2019 is the year we’ll start to see a lot of the AI startups fade away.
3 January 2019
