Clinical Coders

It’s time to focus on clinical coders

The steps we need to take to make life easier for clinical coders

Security customers can’t see, and fraudsters can’t beat

How can you balance effortless authentication with effective fraud prevention? We’ll explor

Creating a bionic contact center agent

Why agent satisfaction is the new KPI contact centers should pay attention to

trusting brand voice with customer experience

Building trust with a virtual assistant voice

Finding a voice for your brand that builds credibility and trust with your customers

Nuance shares 2019 technology predictions

2019 AI Predictions from Nuance

2019 is the year we’ll start to see a lot of the AI startups fade away.