The strategy behind Mercury’s wildly successful virtual assistant
Learn how Mercury created “Hiko”, and boosted customer satisfaction on every channel
Nuance and Australia’s IAG virtual assistant ‘Arlo the Koala’ wins APAC Stevie® Award
Learn how their strategy increased brand awareness and improved customer engagement
How to avoid the doom and gloom of a chatbot’s future
How to successfully implement a chatbot
2019 AI Predictions from Nuance
2019 is the year we’ll start to see a lot of the AI startups fade away.