The strategy behind Mercury’s wildly successful virtual assistant

Learn how Mercury created “Hiko”, and boosted customer satisfaction on every channel

Nuance and Australia’s IAG virtual assistant ‘Arlo the Koala’ wins APAC Stevie® Award

Learn how their strategy increased brand awareness and improved customer engagement

How to avoid the doom and gloom of a chatbot’s future

How to successfully implement a chatbot

Nuance shares 2019 technology predictions

2019 AI Predictions from Nuance

2019 is the year we’ll start to see a lot of the AI startups fade away.