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It’s back! Nuance IQ Fall Edition now live

This fall on Nuance IQ, we’re examining the changing landscape of biometric security in customer engagement. We look at the very latest fraud protection technologies, and we reveal how advanced biometrics systems are helping organizations fight fraud while also improving the customer experience. Really cool information – check it out!
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What’s your favorite thing about fall? The amazing colors of the autumnal leaves? The spiced pumpkin lattes? Or maybe the return of Nuance IQ? That’s right—the hub for AI innovation news and insights is back for another edition.

In the summer, we focused on AI-driven contact center transformation, but for our fall edition we’re diving into the world of security.

 

Fall 2019: The Security Edition

This quarter, we’re examining the changing landscape of security in customer engagement. We look at the very latest fraud protection technologies, and we reveal how advanced biometrics systems are helping organizations fight fraud while also improving the customer experience.

Check out the latest edition of Nuance IQ to find out:

  • Why biometrics is a win-win for fraud prevention and CX—watch our exclusive webinar
  • How the fraud landscape is changing and why a cross-channel approach to security is so vital
  • How Deutsche Telekom became the first German company to adopt voice biometrics in its contact centers.

 

Coming soon: Nuance Innovation Quarterly, Issue Three

Also returning for Fall 2019 is Nuance Innovation Quarterly, the sister publication to Nuance IQ, which will be packed with even more security-focused content.

In Issue Three, you’ll find articles from the pioneers whose innovations are helping take the fight to the fraudsters, including the inside story of how one man’s idea became a real-world product that’s given the world a new biometrics modality. You’ll also get expert takes on the hottest security topics, alongside tales from organizations like RBS and Deutsche Telekom that are leading the way in next-gen security.

 

Explore the all-new site

Head over to Nuance IQ today to get the expert insights and real-world stories from the frontlines of AI-powered security—and while you’re there, be sure to register for our latest webinar.

 

Check it out!

Hop on over to the Nuance IQ hub to learn what’s going on with biometric security innovations at Nuance!

Learn more

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George Skaff

About George Skaff

George Skaff is the VP of Worldwide Marketing for Nuance’s Enterprise Division where he drives cross-divisional global marketing strategy and is responsible for all outbound and inbound marketing activities. In this role, he oversees all customer marketing, product and solution marketing, field marketing, partner marketing, and sets direction for PR and Industry Relations. He joined Nuance as part of its acquisition of TouchCommerce where he served as CMO. Prior to that, he held various senior marketing positions at SGI, Wyse and NEC Computers. George has more than 30 years of progressive experience in the computer industry, and has demonstrated a proven business expertise in marketing and strategic partnerships for various sized companies in high technology and services areas, in both the domestic and international markets.