What’s your favorite thing about fall? The amazing colors of the autumnal leaves? The spiced pumpkin lattes? Or maybe the return of Nuance IQ? That’s right—the hub for AI innovation news and insights is back for another edition.
In the summer, we focused on AI-driven contact center transformation, but for our fall edition we’re diving into the world of security.
Fall 2019: The Security Edition
This quarter, we’re examining the changing landscape of security in customer engagement. We look at the very latest fraud protection technologies, and we reveal how advanced biometrics systems are helping organizations fight fraud while also improving the customer experience.
Check out the latest edition of Nuance IQ to find out:
- Why biometrics is a win-win for fraud prevention and CX—watch our exclusive webinar
- How the fraud landscape is changing and why a cross-channel approach to security is so vital
- How Deutsche Telekom became the first German company to adopt voice biometrics in its contact centers.
Coming soon: Nuance Innovation Quarterly, Issue Three
Also returning for Fall 2019 is Nuance Innovation Quarterly, the sister publication to Nuance IQ, which will be packed with even more security-focused content.
In Issue Three, you’ll find articles from the pioneers whose innovations are helping take the fight to the fraudsters, including the inside story of how one man’s idea became a real-world product that’s given the world a new biometrics modality. You’ll also get expert takes on the hottest security topics, alongside tales from organizations like RBS and Deutsche Telekom that are leading the way in next-gen security.
Explore the all-new site
Head over to Nuance IQ today to get the expert insights and real-world stories from the frontlines of AI-powered security—and while you’re there, be sure to register for our latest webinar.