As the cloud wars wage on, we see evidence that the “AI cloud” will supplant “the cloud” as innovators continue to harness the power of AI. Patient outcomes, physician satisfaction, and organizational growth all stand to gain from novel ideas and developments.
Last fall, Gartner issued its inaugural report on the state of the infrastructure-as-a-service market—this is the space that provides cloud computing and storage. In this IaaS research, Amazon sat (predictably) at the top in terms of revenue and share. Microsoft and Alibaba rounded out the top three providers, but when combined with Google, the report indicated some level of erosion in terms of Amazon’s market share as demand for these services continues to climb in the coming years. Welcome to the cloud wars.
At the same time, leading organizations are “in a headlong rush to…create AI-based platforms”—platforms that build on existing and essential capabilities: facial recognition, turning speech into text, and the natural-language processing that enables us to engage with virtual assistants.
In short, “the cloud” is likely to be superseded by “the AI cloud.”
Because most of our interactions with AI will occur within the cloud, this is an important tipping point in IaaS innovation. AI-driven technologies are already enabling organizations and individuals alike to “do things they’ve never been able to do.” And, for us at Nuance, we are harnessing the power of AI to improve patient outcomes, alleviate the burden documentation plays in terms of physician burnout, and drive innovations that help executives find new ways to affect top and bottom line growth.
These innovations are coming at an optimal moment as calls for “fixing the EHR” abound. One way to help is to eliminate the keyboard and mouse with voice commands—making clinical systems more intelligent, efficient, and effective with AI.