10 things I heard from CIOs & CMIOs at HIMSS 2016

Each year at HIMSS, I have the pleasure of hearing healthcare leaders and innovators discuss highlights and hopes for the future of healthcare IT. The perspectives shared in this spotlight come from a “who’s who” of physicians, nurses, CMIOs, and CIOs from healthcare organizations attending HIMSS, including Swedish Medical, HCA, Baptist Health South, WellSpan, Coordinated Care Oklahoma, Partners Healthcare and Gartner.
By
CIOs and CMIOs share what they are really thinking about the future of HIT at HIMSS 2016

Each year at HIMSS, I have the pleasure of hearing healthcare leaders and innovators discuss highlights and hopes for the future of healthcare IT. The perspectives shared in this spotlight come from a “who’s who” of physicians, nurses, CMIOs, and CIOs from healthcare organizations attending HIMSS, including Swedish Medical, HCA, Baptist Health South, WellSpan, Coordinated Care Oklahoma, Partners Healthcare and Gartner.

Here are their comments:

  1. “There is no discussion of business in medical school. You have physicians taking care of patients with no knowledge of costs or how to bill. Don’t talk to them about coding.”
  2. “Risk is shifting back to the healthcare system. If a radiologist has enough information to tell an ordering physician ‘Yes this test is appropriate,’ that information needs to flow so the test is done and reimbursed.”
  3. “If we have human caregivers taking care of human patients, we need language in the record to show caring, context, and certainty.”
  4. “People want a friction-free cloud experience even in healthcare.”
  5. “Images are everywhere and providers need to understand they can get to them as easily as logging into Facebook.”
  6. “If we continue to focus only on inpatients, we miss half the population. We need to apply clinical documentation improvement and quality methodologies to outpatient settings to take better care of patients.”
  7. “I show physicians their quality scorecards and say, you have one star next to your name, you are a bad doctor. That’s what this means because of how they are documenting in charts.”
  8. “I’m hoping that with ACOs, the content of medical notes will not be driven by billing so physicians can return to some of the work they love.”
  9. “In an average 12-hour shift, a physician may have 80-90 logins to the computer. That’s why they have no time to interact with patients or each other.”
  10. “Population health starts with every patient. Not just that we take the best care of them, and provide the best services, but that their documentation is accurate so we can reflect that care.”

Can you tell the patient story?

Capture and communicate the patient story more naturally and efficiently with Nuance.

Learn more

Tags: , , , , , , ,