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Continued progress in reinventing the relationship between people and technology.

Flashback Friday: The right physician tools improve both patient and colleague relationships

In our new series, we’re revisiting blog posts that we think warrant a second look. We’re starting with what we believe is one of the most important parts of healthcare: trusted relationships. These can be between physician and patient, or between physician and the extended team of care providers and staff. As teams grow more closely connected in managing patient care across the continuum, trust becomes a key ingredient to a successful tech adoption and positive outcomes that benefit the patient, providers and the organization. Today it’s easy to blame technology for getting in the way—but it doesn’t have to be like that. The right technology can actually help support these relationships and improve results.
The right technology can support relationships and result in better outcomes for everyone.

Patients’ expectations for a successful experience and patient-physician relations when it comes to quality medical care are growing. Yet, time is tighter than ever for physicians  bogged down with EHR data entry and documentation tasks,  taking time away from focused patient interactions.

While tools and technologies are advancing at break speed in other areas, the problems with ease of use and efficiency still linger in healthcare. To help keep both physicians and patients satisfied, physicians and health systems should leverage the right technology that will decrease a physician’s time spent with the EHR,  help them better tell the patient story by speaking directly into the EHR and follow their natural thought process.

Joe Petro, senior vice president of engineering healthcare R&D, at Nuance, discusses the need for this type of adaptable technology to improve both the patient and physician experience in his blog post, “The Misunderstood Patient: Doctors & Their Checkboxes.” Check out his entire post here.

However, the physician-patient relationship isn’t the only bond that is vital. IT staff need to build  trust with physicians and support teams to drive smooth and successful implementations and overcome adoption challenges with new technology. By listening to the concerns of medical staff, and working together, these teams can work most efficiently

Dr. Ehab Hanna, Chief Medical Information Officer at Universal Health Services, reminds us of the importance of trust among colleagues to provide the best patient results in his blog post, “How Software Can Upgrade Trust in Hospital Halls and Clinics.” Click here to read his post.

To hear more about how UHS achieved high physician adoption, saved $3 million in annual transcription, and raised EHR satisfaction to 75% through natural physician documentation workflows, join a webinar November 8 by registering here: https://histalk.leadpages.co/crossings-110216/

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Jonathon Dreyer

About Jonathon Dreyer

Jonathon Dreyer is the vice president of solutions marketing for Nuance where he is driving a physician-first approach to medicine by bringing cloud-based speech recognition and clinical language understanding technology to a worldwide community of healthcare IT developers and provider organizations. Prior to his current role, Jon worked as the solutions marketing manager for Diagnostic Imaging at Nuance and previously headed up marketing at Commissure Inc., a provider of clinical documentation and healthcare communication solutions. Jon graduated with Summa Cum Laude honors at Wayne State University where he earned a B.S business administration.