Managed Print Services (MPS): Is it right for you?

With so much focus on the need to streamline business processes and reduce operating costs, organizations are increasingly turning to managed print services (MPS) to gain control of their document environment.

Industry research shows that companies can realize cost savings of as much as 30% by transitioning to MPS. But what exactly is MPS and how do you know if your organization can benefit from changes to the document infrastructure?

Today, understanding all the subtleties of MPS is a tricky proposition. There are probably as many different definitions of MPS as there are companies who claim to provide the service. Put simply, MPS involves the packaging of imaging hardware, supplies, software, service, and document-related solutions all under an umbrella contract that typically is measured against performance metrics. In its early stages, MPS was viewed simply as a means of managing an existing fleet of output devices under a single service contract.

Today, MPS involves much more than that. Indeed, it has evolved to include the ongoing optimization of the printing environment and further improvements to complementary business processes. MPS is broadening in scope and complexity, putting greater emphasis on balancing print needs with increased demands around document workflow and content management.

Perhaps you have been tuning out all the noise surrounding MPS because you felt your printing environment was sound. Or, maybe you were unsure as to how managed print services could provide value for your organization because your printing costs are minimal compared to other IT-related expenses. In either case, it is probably time to reconsider the benefits of MPS. Implemented effectively, MPS can drive cost savings in a number of ways by streamlining business processes, automating document workflow, and reducing the need for print.



(This post originally appeared on The Imaging Channel)

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Mike Rich

About Mike Rich

Michael Rich is the executive vice president and general manager of the Nuance Document Imaging Division, responsible for market-leading office productivity solutions that include eCopy, Equitrac, PDF Converter, Omnipage and PaperPort. Previously, Mike was senior vice president, worldwide sales for Nuance Document Imaging and Dragon. Mike joined Nuance through the 2011 acquisition of Equitrac where he served as President and CEO for nearly 10 years. Mike has more than 30 years of leadership experience in technology. He earned both a MS Degree in Computer Information Systems and an MBA from the University of Miami. Mike also holds a BS in Business Administration/Finance from the University of Florida.