It’s back! Nuance IQ Fall Edition now live

What to expect in Nuance IQ: The Security Edition

Biometric security: A triple crown for FIs

A new whitepaper by Aite Group dives into needs, business case and benefits

Authentication and fraud prevention requirements in the omni-channel world

Understanding the changing landscape

Allied Irish Banks and Deutsche Telekom pioneer voice biometrics to ease customer effort

How Nuance voice biometrics improved authentication for telecom and banking

IVRs and AI, unite!

4 ways AI can help your IVR win in a digital age

Nuance named leader in 2019 Forrester Wave: Conversational AI for Customer Service

Nuance outstrips its rivals: Provides mission-critical, enterprise-grade, conversational AI

Learn how RBS works with Nuance to prevent fraud in their contact centers.

Keeping up with the fraudsters

A fraud prevention success story from Royal Bank of Scotland

customer experience

Rankings show banks are doing well – are you keeping up?

Customer experience in banking: Three omni-channel recommendations for improving now

Biometric authentication reduces friction and cuts fraud

Contact center identification and verification use cases, using voice biometrics

Can cyber criminals “compromise speech recognition systems with ease”?

A response to a study on voice biometrics and speech recognition

Voice biometrics must adapt to customer’s changing voice

How our voices age

The impact of aging on the effectiveness of voice biometrics

To protect against fraud and voice manipulation, businesses are turning to voice biometrics to boost security

Is synthetic voice manipulation a true security threat?

Biometrics protects against attacks and decreases contact center fraud loss