The dark fate of Terminator or how to approach advantages in AI technology
A thought about the evolution of technology and artificial intelligence
November 1, 2019
Intelligence at Work: Knee Osteoarthritis Labeling Assistant (KOALA) for detecting signs of knee osteoarthritis by IBL
How IBL’s AI-driven musculoskeletal imaging algorithms aim to improve patient outcomes
August 20, 2019
The pursuit for better customer conversations
Why AI is so important to customer engagement
July 24, 2018
Forrester’s New Wave™ report reveals the reality about current AI technology
How artificial intelligence becomes the dream for a better life
June 19, 2018
Now’s the time to reevaluate the role of voice
Voice innovations that power great customer experience
May 17, 2018
How the machines will adjust to us: A short story about “conversational AI” growing up
The evolution of conversational artificial intelligence
March 1, 2018
Why Punxsutawney Phil should not be the norm for prediction in customer service
Learnings from legends for predictive customer engagement
February 2, 2018
Nina for Google Home: The ultimate enterprise smart home hook-up
Nina for Google Home Extends AI-Driven Customer Service to the Popular Smart Home Device
January 30, 2018
Become the psychic for your customer service
How artificial intelligence can be used to predict your customer’s intent
January 19, 2018
