The dark fate of Terminator or how to approach advantages in AI technology

A thought about the evolution of technology and artificial intelligence

Intelligence at Work: Knee Osteoarthritis Labeling Assistant (KOALA) for detecting signs of knee osteoarthritis by IBL

How IBL’s AI-driven musculoskeletal imaging algorithms aim to improve patient outcomes

The pursuit for better customer conversations

Why AI is so important to customer engagement

learn who are the leaders in the artificial intelligence marketplace

Forrester’s New Wave™ report reveals the reality about current AI technology

How artificial intelligence becomes the dream for a better life

Now’s the time to reevaluate the role of voice

Voice innovations that power great customer experience

How the machines will adjust to us: A short story about “conversational AI” growing up

The evolution of conversational artificial intelligence

Why Punxsutawney Phil should not be the norm for prediction in customer service

Learnings from legends for predictive customer engagement

The Virtual Assistant Nina for Google Home allows enterprises to bring their customer service to the smart home speaker

Nina for Google Home: The ultimate enterprise smart home hook-up

Nina for Google Home Extends AI-Driven Customer Service to the Popular Smart Home Device

Become the psychic for your customer service

How artificial intelligence can be used to predict your customer’s intent