
Making innovative technology reality

Reasons to move IVR to the cloud


Voice technology that creates effortless customer experience

Taking citizen self-service to the next level

The rumors that voice technology is dead have been grossly exaggerated

Context and the human condition matter in Conversational AI

3 issues to work out in your brand’s chatbot relationship

How artificial intelligence becomes the dream for a better life

Voice innovations that power great customer experience

Using intelligent linguistics to speak to your customers

Proactive voice interfaces and how to make the agents smarter