Nuance named leader in 2019 Forrester Wave: Conversational AI for Customer Service
Nuance outstrips its rivals: Provides mission-critical, enterprise-grade, conversational AI
June 11, 2019
Rankings show banks are doing well – are you keeping up?
Customer experience in banking: Three omni-channel recommendations for improving now
December 18, 2018
The fraudsters are coming!
How to combat contact center fraud attacks
August 14, 2018
PDF gone wrong (and how to make it right)
A recent case shows why companies need PDF controls, and how they can be used
March 30, 2018
Can cyber criminals “compromise speech recognition systems with ease”?
A response to a study on voice biometrics and speech recognition
January 9, 2018
Hey, bankers…curb your enthusiasm!
What a grumpy old man wants in a digital banking experience
November 22, 2017
Boo! Scary customer service practices that make us scream
Avoid scaring customers with poor use of technology
October 31, 2017
Waiting on hold will soon become a thing of the past
AI: bridging the gap between consumer demands and strained contact centers
September 18, 2017
In a world filled with chatbots, this virtual assistant rises to the top
Nuance Nina is ranked number one product in new Forrester report
June 29, 2017
Infographic: Improving document security in healthcare
What can today's healthcare organizations do to improve security?
March 23, 2017
3 document “to do’s” to protect your data privacy
Are you doing all you can to safeguard information trapped in documents?
January 26, 2017
Improve security and prevent the loss of confidential data with OCR technology
Optical character recognition technology just may give IT a security edge
October 25, 2016
Orphaned print jobs: the silent security leak
A closer look at the true cause of print security issues and what can be done to solve them
June 23, 2016
Sometimes the answer to less paper waste and reduced costs lies within
Nuance reinvents its internal relationship with secure printing using Equitrac
June 7, 2016
Four best practices for improving security
Common sense security fixes can help protect sensitive business data from hackers
May 5, 2016
Five ways to improve access and security in mobile healthcare
Make sure the benefits of mobile access outpace the risk
March 22, 2016
Closing the document security gap in the legal industry
How can law firms make the most of technology to drive profitability?
February 5, 2016
Five ways to improve print security today
Five best practices for overcoming MFP security vulnerabilities
January 20, 2016
Could MFPs be a hidden security risk?
A recent hack revealed how organizations are at risk from connected devices
December 15, 2015
Security breach risks reduced with voice biometrics
Changing the authentication game and decreasing account takeovers by more than half
June 9, 2015
Live from London: Voice biometrics makes passwords a thing of the past
Leading companies and analysts gather at the 2014 Opus VBC London
November 18, 2014
Voice biometrics positively impacts brand – learnings from Opus Voice Biometrics Conference
Success stories echoed at Voice Biometrics Conference
November 19, 2013
The state of voice biometrics – A Q&A with Dan Miller, Opus Research
Opus Research analyst, Dan Miller, identifies voice biometrics trends & developments
May 22, 2012
Consumers get ready to fight fraud with biometrics
World Password Day 2019
May 2, 2019
Are you using secure speech recognition in your mobile messaging app?
Nuance and TruliaCare collaboration delivers secure speech-enabled workflows for clinicians
September 20, 2018
Dangers of using outdated software
Software vulnerabilities can leave your organization exposed
July 12, 2018
Nina for Google Home: The ultimate enterprise smart home hook-up
Nina for Google Home Extends AI-Driven Customer Service to the Popular Smart Home Device
January 30, 2018
But first, champagne
Reflecting on our 2017 New Year’s resolutions: How did we do?
December 22, 2017
Risky business: hidden security vulnerabilities in an organization
Overcome paper-based vulnerabilities that may present more of a risk than you may think
November 16, 2017
A message to healthcare executives: It’s not enough to build a fortress
Managing the unexpected require resilience and a clearly defined blueprint for healthcare
October 6, 2017
6 steps for financial services companies to improve security
Have you closed the document security gap at your financial services organization?
September 13, 2017
A new and effective way to prevent data loss and improve security
Today’s innovators use optical character recognition to prevent data loss – could you?
April 12, 2017
Top 4 trends and topics at HIMSS17
Nuance SVP Brenda Hodge reviews emerging topics from HIMSS17 Conference
February 24, 2017
Predicting 3 business trends we should all focus on in 2017
Many experts suggest these will be the top 3 business and technology trends for 2017
December 22, 2016
When it comes to OCR, think beyond searchability
Take advantage of OCR to drive strategic initiatives and processes
August 30, 2016
Are your PDFs secure? 5 ways to make sure
The PDF format delivers powerful security capabilities – but only if you use PDF properly
June 16, 2016
Mythbusters: 5 misplaced beliefs about voice biometrics
Concerned about the security of voice biometrics? Let’s fix that
June 2, 2016
An open-door policy invites trouble – at the printer
Hate-speech exploit hits college campuses, shows vulnerability of printers everywhere
April 12, 2016
New approaches to minimizing security risk
The Internet of Things and IP-enabled MFPs present surprising security vulnerabilities
March 16, 2016
How PDF can launch improved security and productivity in legal firms
Highlights from ILTA’s 2015 Technology Survey
February 1, 2016
Face the fax, MFP solutions are better
It’s time to send this 50-year-old hardware platform on a sunset cruise
January 19, 2016
What you can learn from the slow and confusing adoption of EMV credit cards
Both consumers and companies lose when proactive communication is put off until tomorrow
November 9, 2015
Top 25 most common passwords of 2014 announced
Organizations take note: Consumers still using vulnerable passwords
January 22, 2015
Heartbleed and society’s addiction to passwords
Why aren’t we considering an alternative to traditional passwords?
April 17, 2014
Why businesses must secure printing to safeguard sensitive information
63 percent of businesses admit print-related data breaches
August 6, 2013
Keeping up with the fraudsters
A fraud prevention success story from Royal Bank of Scotland
March 21, 2019
How to protect our printers from new and existing security threats
Cybersecurity experts weigh in on what orgs must do to fortify networks from MFP breaches
September 19, 2018
Biometric authentication reduces friction and cuts fraud
Contact center identification and verification use cases, using voice biometrics
July 9, 2018
Prepping for GDPR compliance with document capture and workflow solutions
Third in a series on the impact of the EU’s General Data Protection Regulation
January 10, 2018
GDPR raises the stakes for controlling your documents
Second in a series on the impact of the EU’s General Data Protection Regulation
December 7, 2017
What you think you know about biometrics is wrong
Misconceptions of biometric security
November 1, 2017
Everyone wins: Ending the rivalry between security and convenience
Involve the security team when implementing biometrics
September 20, 2017
Why does a biometric rollout fail?
Lessons learned from the leader in voice biometric rollouts
August 22, 2017
How to kill the password
Hint: it’s all about biometrics
March 24, 2017
When it comes to cyber security, don’t overlook your printer
150,000 network printers were recently hacked. How can you protect your organization?
February 22, 2017
How document management solutions can help with litigation hold
What is litigation hold, and how can law firms use technology to comply with it?
December 15, 2016
A surprisingly effective way to avoid data leakage and improve security
Prevent confidential information from leaving your business
July 12, 2016
Bank robbers don’t all look like Bonnie and Clyde
Voice biometrics helps protect companies from fraudulent wire transfers
June 13, 2016
Care Thread Q&A: Improving clinician workflow through secure and efficient communication
Care team communication technology is key for physician efficiency and patient care.
May 18, 2016
How to reduce costs and paper consumption by printing all you want
Discover how print technology can help reduce wasted paper while improving productivity
April 6, 2016
Building security into government workflows
Blog two in a series that examine how to improve document processes in government
February 29, 2016
What you need to know about the Voter Information data breach
More evidence to support the need for improving print security in government
January 28, 2016
2016 contact center predictions: The year the ordinary becomes extraordinary
Three ways customer service will bring magic, mystery, and wonder in the New Year
January 5, 2016
How voice biometrics reduces vulnerabilities and stands up to hackers
Increasing prevalence of technology sharpens the focus on mitigating attacks
October 29, 2015
2014 in review: The year technology took over the customer relationship
How cloud computing, cross-channel communications and voice biometrics changed service
December 30, 2014
2014: The Year technology took over the customer relationship
Top technology trends shaping the future of customer engagement
January 28, 2014
Are your confidential documents at risk?
Whitepaper on document security and compliance highlights vulnerabilities
July 4, 2013