Robert Weideman

The annual Stevie® Awards for Sales & Customer Service are an important milestone each year where Nuance and its customers are recognised for their innovation, execution, and commitment to customer service. Having been awarded nearly 50 Stevie Awards in the last decade, Nuance has demonstrated its leadership in evolving the contact centre to meet the […]
Since 2013, Nuance’s enterprise customers worldwide have won over 45 Stevie Awards across customer engagement, agent productivity, and innovation using Nuance’s AI-powered conversational AI, digital messaging, biometrics, DIY, and Agent AI capabilities. This year we are pleased to share our customer winners of 2021 Stevie® Awards: USAA – Gold for Most Valuable Response by a […]
Over the last several weeks, organisations have faced unprecedented challenges and disruptions, some in a fight for their survival. The world has had no option but to adapt. But we also have had the opportunity to adapt quickly and intelligently. A few weeks ago, we held our London Customer eXperience Summit as a virtual event. […]