How web chat and AI became a power couple for customer service
Find out why web chat and AI-powered self-service are better together
Cloud-based Dragon speech to text software brings big advantages to business
As working from home becomes the norm, cloud-based Dragon comes into its own
Which channel should you use? UK customers have their say
Which channel should you use? UK customers have their say
Trends to Watch in 2021: Telehealth, Consumerisation and AI-powered clinical decision support
Deeper AI integration expands care access and improves patient and provider experiences
How speech to text software helps the legal profession
Our 2020 survey of the legal profession’s use of speech to text software
We must work to address the root causes of clinician burnout
The impact of Covid-19 on clinical administration and clinician burnout in the UK NHS
The time is right for accounting firms to embrace speech recognition software
Dragon is supporting productivity as we normalise working from home
The tech wishlists of UK contact centre leaders
We explore the technologies CX leaders are preparing to deploy, and why they’re so popular
Easing new pressures in the legal sector
Dragon is a great help for a legal profession with time-consuming challenges
How law firms can combat cyber-attack realities
Dragon Professional Anywhere helps legal business focus in a changing cyber landscape.
How Dragon speech recognition helps students with disabilities
We spoke to a DSA needs assessor to find out why he recommends Dragon
