Five digital security trends to watch in 2021

How web chat and AI became a power couple for customer service

Find out why web chat and AI-powered self-service are better together

Cloud-based Dragon speech to text software brings big advantages to business

As working from home becomes the norm, cloud-based Dragon comes into its own

Which channel should you use? UK customers have their say

Which channel should you use? UK customers have their say

Trends to Watch in 2021: Telehealth, Consumerisation and AI-powered clinical decision support

Deeper AI integration expands care access and improves patient and provider experiences

How speech to text software helps the legal profession

Our 2020 survey of the legal profession’s use of speech to text software

We must work to address the root causes of clinician burnout

The impact of Covid-19 on clinical administration and clinician burnout in the UK NHS

The time is right for accounting firms to embrace speech recognition software

Dragon is supporting productivity as we normalise working from home

The tech wishlists of UK contact centre leaders

We explore the technologies CX leaders are preparing to deploy, and why they’re so popular

Easing new pressures in the legal sector

Dragon is a great help for a legal profession with time-consuming challenges

How law firms can combat cyber-attack realities

Dragon Professional Anywhere helps legal business focus in a changing cyber landscape.

How Dragon speech recognition helps students with disabilities

We spoke to a DSA needs assessor to find out why he recommends Dragon

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