Three best practices from Post Office Ltd.’s revamped customer service strategy
An international study reveals the long hours many nurses face—and some possible solutions
A recap of our webinar with Voice Technologies and Microsoft
Three key insights from DCG’s digital strategy during the pandemic
How speech recognition can supercharge e-government and citizen service
Fraudsters thrive on chaos—AI and biometrics can stop them in their tracks
How voice-based technologies boost productivity, efficiency, and satisfaction
The UK’s doctors and nurses explain how to counter clinician burnout in a new HIMSS study.
How speech-to-text is helping lawyers turn manual admin into billable hours
Nuance customer shares experiences of using Dragon Medical One with MEDITECH for UK NHS
Simon Shanks, Head of Professional Services, on what makes an effective deployment strategy
