Dr Simon Wallace is the Chief Clinical Information Officer (CCIO) of Nuance’s Healthcare division in the UK and Ireland. Simon has worked as a GP, hospital and public health doctor in Brighton and London. His interest in health informatics began in the 90s when he spent a year at the King's Fund investigating the impact of the internet on shared decision making between patients and their healthcare professional. For the past 15 years, he has worked for a range of organisations including Bupa, Dr Foster, Cerner Corporation and GSK across a range of technologies which include electronic patient records, telemedicine, mobile health and lifestyle devices. Simon has a keen interest in the voluntary sector, recently completing a 7 year term as a Trustee for Fitzrovia Youth in Action, a children and young people’s charity based in London.

Dr Simon Wallace’s stories

A look at how technology can help tackle healthcare staff burnout

Burnout among healthcare staff continues to be a challenge. “Emotional exhaustion, elements of depersonalisation and feelings of reduced personal accomplishment … [often leading to] negative effects on patient care, increased errors, decreased self-worth and care,” said Charles Alessi, chief clinical officer at HIMSS, as he described the feeling and impact of burnout on healthcare professionals, […]

surgeon

Addressing the challenges around surgical documentation

As NHS organisations work through the backlog of elective surgeries postponed during the last peak of the Covid-19 crisis, it is hugely important to ensure surgical departments are maximising efficiency where possible, while maintaining the quality and safety of the care they deliver. Documentation has a large part to play in this and is key […]

Clinical speech recognition at Calderdale and Huddersfield NHS FT and Royal Cornwall NHS Trust

Earlier this month, we hosted a Digital Health Best Practice Webinar with our partner Microsoft, exploring how NHS Trusts across the UK have been using AI-powered clinical speech recognition to help mitigate the impact of the global pandemic. As well as key insights from myself, Dr Simon Wallace (Chief Clinical Information Officer at Nuance), and […]

Clinical Coders

It’s time to focus on clinical coders

The way a patient’s spell in hospital is coded is based on an important narrative. Not only does this narrative impact the financial returns of an organisation, but collectively the data produced from codes also provides a view of the care a setting delivers, the state of the public health, and much more. The need […]

Teleconsultations and NHS remote working due to COVID 19

The Role of Digital Healthcare during these Challenging Times

The COVID-19 pandemic is an unprecedented global health and economic challenge.  The impact of this novel coronavirus has felt shocking, yet experts have warned for years that a global pandemic is inevitable and that a crisis such as this should be considered a question of not ‘if’, but ‘when’. As we look to the future […]

The role of the clinical coder is set to change, but we should see it as an opportunity to improve healthcare

There are many roles in the NHS that we fail to acknowledge, and most are critical to the way the NHS runs. One such role is the clinical coder which is often seen as a backroom function. On my visits to NHS hospitals, I find clinical coding departments tucked away from frontline activity and in […]

doctor using tablet computer with patient

Let’s embrace the latest technology, but acknowledge it must work for clinicians

Recently we have seen the collapse of Thomas Cook, leading many to consider the fate of businesses that don’t, or can’t, move with the times. In a recent column ‘Clicks not bricks’, commentator Roy Lilley likened the challenges faced by the travel agent, to the challenges faced by GPs. He says, not unlike Thomas Cook, […]

Clinician burnout – a global phenomenon

Healthcare professionals burning out due to quality of life at work Burnout is being experienced by many health professionals. Survey results from countries across the world provide an alarming picture of the current state of their well-being and raise the question of why their quality of life at work is so poor? Research by the […]

Pathology and artificial intelligence

How AI is meeting the needs of pathologists Pathology has been an early adopter of AI as it is able to assist in many of the tasks in the clinical workflow. There is a growing trend, for example, towards artificial intelligence being used to improve clinical outcomes by assisting in accurately diagnosing diseases and predicting […]

Digital Health Australia, documentating care in the EMR

Australian digital healthcare from the front line

Like other countries across the world, healthcare in Australia has reams of clinical documentation. Recent estimates for 2015-16 suggest that there were 10.6 million discharge summaries, 28 million outpatient reports/letters and 2.2 million procedure notes. But is it in a digital format that is useful? The digital health EMR tools only work if their engine room […]

Female nurse taking an old woman's blood pressure

Ambient Clinical Intelligence (ACI) and the clinic room of the future

How AI is meeting the needs of patients and clinicians For decades now doctors have been turning away from their patients consumed by their computer screen and the need to search for and enter key clinical knowledge as they capture the record of the patient encounter. Now Nuance’s AI powered speech technologies, supported by deep […]

Male doctor pointing at different medical features

AI-powered speech recognition is improving clinical documentation

The productive workflow In my last blog, I highlighted the importance of speech to text to support clinicians recording data in an electronic format in the EPR. I also described the role that AI could play in meeting the aspirations of the NHS Long Term Plan. The considerable progress that has been made in AI […]