Dr Simon Wallace
Dr Simon Wallace is the Chief Clinical Information Officer (CCIO) of Nuance’s Healthcare division in the UK and Ireland. Simon has worked as a GP, hospital and public health doctor in Brighton and London. His interest in health informatics began in the 90s when he spent a year at the King's Fund investigating the impact of the internet on shared decision making between patients and their healthcare professional. For the past 15 years, he has worked for a range of organisations including Bupa, Dr Foster, Cerner Corporation and GSK across a range of technologies which include electronic patient records, telemedicine, mobile health and lifestyle devices. Simon has a keen interest in the voluntary sector, recently completing a 7 year term as a Trustee for Fitzrovia Youth in Action, a children and young people’s charity based in London.
Dr Simon Wallace’s stories
The Health and Care Act 2022: What’s next for the future of healthcare in England?

With the passing of the Health and Care Act 2022, England’s healthcare system is set for its most comprehensive set of reforms yet, with the government planning sweeping changes to its structure and hierarchy as they plot the future of healthcare. Care commissioning groups and other regional mechanisms will be replaced by integrated care systems […]

Meet the NHS GP saving an hour a day—and increasing patient safety—with Dragon Medical One

In our recent webinar, we looked at how Dragon Medical One, our conversational AI workflow assistant and documentation companion, uses advanced medical speech recognition to reduce the clinical documentation burden. During the webinar, I had a fascinating conversation with Dr Barry Sullman, GP at Balaam Street Surgery and Clinical Lead Prescribing at Newham CCG. Dr […]

Healthcare 2050: How ambient clinical intelligence will redefine patient care

What will healthcare look like in 2050? At HIMSS Europe 2022, I presented a session with Greg Moore, Corporate VP of Microsoft Health & Life Sciences, detailing how AI-driven ambient clinical intelligence will define the future of healthcare. In case you missed it, here’s a summary of the key takeaways from the session. Using AI […]

How cloud technology can alleviate pressures on the NHS

Faced with long backlogs and limiting staff shortages, hospitals across the UK are striving to do more with less. In a recent webinar, I spoke to leaders from Microsoft and the University College London Hospitals (UCLH) NHS Foundation Trust to explore how cloud technology can help—by unlocking new ways of working and untapped operational efficiencies. […]

Why Frimley Health NHS Trust are speech-enabling their Epic EPR

Like so many other NHS Trusts, Frimley Health NHS Foundation Trust is on a journey of digital transformation, with the ultimate goal of delivering exceptional patient care. And it’s no small undertaking. Frimley started its journey with more than 200 legacy systems. Today, it’s well on its way to replacing them with a single system, […]

Dragon Medical One supports clinical documentation across the care continuum

At the end of February, I’ll be joining a panel at the HSJ Digital Transformation Summit, where leaders from all across the healthcare sector come together to discuss the technologies that are helping them tackle some of the industry’s major challenges. Thinking ahead to the discussion, I’ve been considering how the recent move to integrated […]

Speech-enabling EMIS Web: The power of speech recognition for primary care

Demand for primary care is at an all-time high, putting a major strain on already limited resources—but GPs across the UK have continued to step up and deliver critical services, even during the pandemic. Through this period of intense pressure, primary care providers have had to quickly adapt their services to meet new demands, covering […]

East Kent NHS Trust streamlines clinical documentation workflows

East Kent Hospitals University NHS Foundation Trust’s vision of ‘great healthcare from great people’ serves more than 695,000 people across five hospitals and community clinics in southeast England. But the combined pressures of regulation, staff shortages, and increasing demand were putting East Kent’s clinical documentation processes under strain. “Like many trusts across the country, we’re […]

How speech recognition improves clinical documentation in the Allscripts Sunrise EPR

The resilience of the NHS over the past 18 months has been incredible, but the many challenges of the pandemic have exposed areas where rethinking processes could help clinical staff work more efficiently, manage resources more effectively, and improve patient outcomes. We recently hosted a webinar with Allscripts, one of our healthcare partners, to explore […]

How organisations are preventing healthcare burnout with sustainable digital transformation

For many healthcare providers, the COVID-19 pandemic accelerated digital transformation, forcing them to rapidly find new ways to deliver their vital services. The result for healthcare practitioners—already working in a time of widespread healthcare burnout—was often another new challenge, and even greater stress. Now, more and more providers are heeding the WHO’s timely call to […]

Female health care worker and survey discussing nursing workloads driving professional burnoutAs nurses raise their voices, research shows they’re overloaded

Nurses understand the importance of their work like no one else. So when nursing professionals make the decision to take industrial action, as some NHS nurses in the UK are currently planning to do, it’s hard to underestimate the strength of feeling involved. In fact, The Guardian recently reported that up to 25,000 frontline NHS […]

Health IT - Dragon Medical OneRe-imagining clinical documentation processes for NHS Scotland

There’s a huge burden of clinical documentation on both medical and support staff in the NHS, which is a major contributor to stress and burnout—both common reasons for healthcare workers to leave the profession. So how can leaders alleviate that admin burden, while still creating and maintaining detailed, accurate patient documentation? We recently hosted a […]