Authentication & fraud prevention Advice for CX leaders designing their security strategy Brett Beranek | Vice President & General Manager, Security & Biometrics 18 March 2021
Authentication & fraud prevention Recommended viewing: The Fintech Show’s biometrics special Nuance Communications 26 January 2021
Customer engagement Five digital security trends to watch in 2021 Brett Beranek | Vice President & General Manager, Security & Biometrics 5 January 2021
Digital & messaging The DIY revolution and why it matters David Ardman | Senior Vice President of R&D, Conversational AI & Security 5 October 2020
Contact Centre AI How to tool-up your contact centre in step with Forrester’s COVID-19 response plan Nuance Communications 30 September 2020
Voice and IVR The strategy behind Mercury’s wildly successful virtual assistant Nuance Communications 16 September 2020
Authentication & fraud prevention Nuance Named Leader: Delivering on a vision of biometrics for both convenience and security Brett Beranek | Vice President & General Manager, Security & Biometrics 3 September 2020
Contact Centre AI, Digital & messaging Forrester’s Art Schoeller on seven strategies for elevating CX today Nuance Guest Blogger 24 June 2020
Customer engagement Helping each other stay strong on the journey to the other side of COVID-19 Robert Weideman | Executive Vice President and General Manager, Nuance Enterprise Division 1 April 2020
