Customer engagement Customer engagement predictions 2023: Strategic priorities for CX leaders Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 4 January 2023
Digital & messaging Dragon TV enriches viewing experiences with the power of voice Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 11 August 2021
Digital & messaging How Dixons Carphone Group made a rapid shift to digital during the pandemic Sebastian Reeve | EMEA Director of Product Management and Marketing 1 July 2021
Financial services AI, Voice and IVR Four key tips for your virtual assistant deployment from a banking leader Sebastian Reeve | EMEA Director of Product Management and Marketing 8 March 2021