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Radiology solutions

Powering AI in radiology: The role of structured data

Sheela Agarwal, MD MBA | Chief Medical Information Officer, Healthcare Diagnostics

March 8, 2023 March 3, 2023

Home & business productivity

Say hello to Dragon Professional v16, speech recognition that means business!

Nuance Communications

February 28, 2023 March 16, 2023

Authentication & fraud prevention

How Gatekeeper’s biometric authentication detects and beats synthetic voices

Brett Beranek | Vice President & General Manager, Security & Biometrics

February 13, 2023 February 27, 2023

Three trends that will define the future of healthcare

Diana Nole | Executive Vice President & General Manager, Healthcare Division

January 17, 2023 March 15, 2023

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Microsoft + Nuance

Predictions

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Burnout

Awards

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Retail

Government

Financial services

Customer engagement

Customer engagement predictions 2023: Strategic priorities for CX leaders

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

January 3, 2023 December 21, 2022

Documentation capture

How the pandemic is still affecting clinicians’ wellbeing—and where AI-powered speech recognition can help

Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland

November 2, 2022 November 2, 2022

Legal transcription

Dragon Speech Recognition is moving to the cloud. Here’s what it means for the legal sector.

Nuance Communications

September 22, 2022 November 30, 2022

Documentation capture

Accelerating Emergency Department documentation with AI in Mackay

Nuance Communications

September 21, 2022 December 12, 2022

Contact Center AI

The AI-powered contact centre, part 4: Enhance contact centre security with biometric authentication

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

August 31, 2022 November 30, 2022

Contact Center AI

The AI-powered contact centre, part 3: Build powerful conversational AI solutions

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

August 24, 2022 November 30, 2022

Contact Center AI, Voice and IVR

The AI-powered contact centre, part 2: Achieve superior self-service voice support

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

August 16, 2022 November 30, 2022

Contact Center AI

The AI-powered contact centre, part 1: Create engaging digital experiences

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

August 9, 2022 September 21, 2022

Contact Center AI

Introducing the Microsoft Digital Contact Centre Platform: A comprehensive, flexible customer care solution

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

July 19, 2022 September 21, 2022

The D2C opportunity: why manufacturers need to focus on CX

Sebastian Reeve | EMEA Director of Product Management and Marketing

June 29, 2022 February 13, 2023

Authentication & fraud prevention

Deepfakes vs biometric security. (And why voice biometrics still wins.)

Brett Beranek | Vice President & General Manager, Security & Biometrics

June 22, 2022 November 30, 2022

Digital & messaging, Voice and IVR

The ROI of digital CX, Part 3: How to build a business case for digital self-service

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

June 15, 2022 November 30, 2022

Digital & messaging, Voice and IVR

The ROI of digital CX, Part 2: The true business impact of digital self-service

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

June 1, 2022 November 30, 2022

Authentication & fraud prevention

Deutsche Telekom delivers more intuitive and secure authentication with Nuance Gatekeeper

Brett Beranek | Vice President & General Manager, Security & Biometrics

May 22, 2022 November 30, 2022

Social services

The state of public sector workloads: How admin tasks are affecting professionals today

Nuance Communications

May 16, 2022 November 30, 2022

Financial services AI

Meet Ceba, Commonwealth Bank of Australia’s intelligent virtual assistant

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

May 9, 2022 November 30, 2022

Ambient clinical intelligence

Mackay Base Hospital gives clinicians more time to care with clinical artificial intelligence

Nuance Communications

May 5, 2022 November 30, 2022

Business Reporter Interview: How retailers can embrace the future of engagement

Sebastian Reeve | EMEA Director of Product Management and Marketing

May 4, 2022 February 13, 2023

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Healthcare AI
- mainlink
  Healthcare AI >
- subcategories
- description
  Explore stories of patient care made possible with AI-powered solutions that help clinicians, radiologists, and care teams across the continuum of care.
Customer
engagement
- mainlink
  Customer engagement >
- subcategories
- description
  Explore stories about omni-channel customer engagement and how they are shaping businesses and industries to deliver superior customer experiences.
Home & business
productivity
- mainlink
  Home & business productivity >
- subcategories
- description
  Explore stories about technology that empowers productivity and inclusivity across businesses and industries.

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