AI will enable collaborative care, empower the workforce, and advance health equity

Automation, cloud, and digital will redefine the contact centre

AI and digital technologies will accelerate healthcare transformation

Exploring the shifts that will define healthcare next year, and beyond

The biggest customer engagement trends to watch next year

From data breaches, identity theft, and vulnerable endpoints the challenges facing security

Deeper AI integration expands care access and improves patient and provider experiences

We explore the technologies CX leaders are preparing to deploy, and why they’re so popular

UK health tech predictions 2019

From Nuance Healthcare International CCIO Simon Wallace