Retail AI The three top priorities for retail customer engagement strategies in 2023 Sebastian Reeve | EMEA Director of Product Management and Marketing January 9, 2023
Retail AI Business Reporter Interview: How retailers can embrace the future of engagement Sebastian Reeve | EMEA Director of Product Management and Marketing April 11, 2022
Customer engagement Customer engagement predictions 2022: Four trends that will define CX next year Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement December 1, 2021
Authentication & fraud prevention, Retail AI Retail fraud: Why consumer identities must evolve with biometric security Nuance Communications October 7, 2021
Retail AI The rise of hyper-personalized retail and changing consumer expectations Sebastian Reeve | EMEA Director of Product Management and Marketing September 29, 2021
Retail AI Stay competitive in e-commerce with AI-powered CX Sebastian Reeve | EMEA Director of Product Management and Marketing May 28, 2021
Retail AI The “perfect launch.” When’s the right time to deploy your retail AI project? Sebastian Reeve | EMEA Director of Product Management and Marketing March 25, 2021
Retail AI How market-leading retail brands are using AI to thrive in turbulent times Sebastian Reeve | EMEA Director of Product Management and Marketing March 22, 2021
Authentication & fraud prevention, Financial services AI Compelling conversations, part 4: Nuance and Australia’s IAG virtual assistant ‘Arlo the Koala’ wins APAC Stevie® Award Sebastian Reeve | EMEA Director of Product Management and Marketing July 23, 2020
Contact Center AI Compelling conversations, part 3: How KPN’s service-focused digital transformation project redefined its contact center Sebastian Reeve | EMEA Director of Product Management and Marketing June 18, 2020
Digital & messaging Compelling conversations, part 1: Cabify launches versatile virtual assistant to create a new customer experience Sebastian Reeve | EMEA Director of Product Management and Marketing May 29, 2020
Digital & messaging, Retail AI Digital tools are accelerating transformation for grocery retailers Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement May 14, 2020
