The AI-powered contact center, part 4: Enhance contact center security with biometric authentication

Build any conversational AI application—from simple chatbots to complex customer experience

Who stole Jane Doe’s credit card? Let’s find out with voice biometrics…

Bring intelligence to the IVR system in the digital contact center

Nuance + Microsoft = Outcomes Driven Contact Center Innovation

From its earliest days, voice biometrics technology has been one step ahead.

Powerful partnership accelerates cross-industry adoption of multifactor authentication

The volume of fraud attacks has increased tremendously over the previous few weeks