Justin Jacobson
Justin Jacobson is the Vice President and General Manager of Nuance’s Patient Engagement Solutions business. Justin joined Nuance in 2021 following 10 years at one of the largest healthcare organizations in the world. Prior to Nuance, Justin held multiple healthcare roles spanning business operations, innovation, product management, integration management, customer loyalty and marketing. Justin has a B.A. from Wheaton College (IL) as well as an M.B.A. from the University of Minnesota’s Carlson School of Management.
Justin Jacobson’s stories
What is patient engagement for a VP of Patient Experience? A guide for CEOs

In previous articles in this “CEO’s guide to patient engagement” series, we explored the patient engagement challenges faced by Patient Access Center Managers and Chief Medical Officers and some of the solutions that can help them overcome those challenges. To wrap up the series, let’s look at patient engagement through the eyes of the patients […]

What is patient engagement for a Chief Medical Information Officer? A guide for CEOs

In the first article in this series, we explored the challenges for Patient Access Center Managers, a vital role on the frontlines of patient engagement. This time, we’re looking at patient engagement from the perspective of the Chief Medical Information Officer (CMIO). Let’s examine the challenges CMIOs face, and the technology capabilities they need to […]

What is patient engagement to a Patient Access Center Manager? A guide for CEOs

A successful patient engagement strategy helps providers extend their standard of patient care beyond the brick and mortar to voice and digital interactions. It spans every aspect of operations across the healthcare journey, and takes a huge amount of effort from people in a multitude of roles to deliver the best experiences. To help you […]