Digital & messaging How Vodafone adopted best practices for its COVID-19 response plan Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 27 September 2021
Documentation capture How organisations are preventing healthcare burnout with sustainable digital transformation Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 16 August 2021
Authentication & fraud prevention Mitigating the risk of unemployment fraud with AI and biometrics Nuance Communications 3 June 2021
Contact Centre AI How to tool-up your contact centre in step with Forrester’s COVID-19 response plan Nuance Communications 30 September 2020
Contact Centre AI How to tool-up your contact center in step with Forrester’s COVID-19 response plan Nuance Communications 1 July 2020
Contact Centre AI, Digital & messaging Forrester’s Art Schoeller on seven strategies for elevating CX today Nuance Guest Blogger 24 June 2020
Home & business productivity Mitigating risk in a world of home working Nuance Communications 18 May 2020
Contact Centre AI Three Simple Steps to Address COVID-19 Demands in Your Contact Centre Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 2 April 2020
