Documentation capture Speech recognition accelerates Emergency Department documentation by 40% Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 11 January 2023 10 January 2023
Customer engagement Nuance honoured with six 2022 Stevie® Awards Robert Weideman | Executive Vice President and General Manager, Nuance Enterprise Division 23 March 2022 29 November 2022
Documentation capture Why Frimley Health NHS Trust are speech-enabling their Epic EPR Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 13 March 2022 29 November 2022
Digital & messaging Governments are using AI to create superior citizen experiences. Here’s how. Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 24 February 2022 29 November 2022
Documentation capture Dragon Medical One supports clinical documentation across the care continuum Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 23 February 2022 29 November 2022
Financial services AI Meet four banks making smart use of conversational AI Sebastian Reeve | EMEA Director of Product Management and Marketing 5 October 2021 13 February 2023
Documentation capture How speech recognition improves clinical documentation in the Allscripts Sunrise EPR Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 17 August 2021 29 November 2022
Documentation capture How organisations are preventing healthcare burnout with sustainable digital transformation Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 16 August 2021 29 November 2022
Voice and IVR How Post Office Ltd. went from simple service to standout customer experiences Sebastian Reeve | EMEA Director of Product Management and Marketing 15 July 2021 10 March 2023
Documentation capture Re-imagining clinical documentation processes for NHS Scotland Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 13 July 2021 29 November 2022
Financial services AI, Voice and IVR Four key tips for your virtual assistant deployment from a banking leader Sebastian Reeve | EMEA Director of Product Management and Marketing 8 March 2021 13 February 2023
Customer engagement Our customers win prestigious 2021 Stevie® Awards & Nuance earns Technology Partner of the Year Robert Weideman | Executive Vice President and General Manager, Nuance Enterprise Division 11 February 2021 29 November 2022
Authentication & fraud prevention Client Insights & Intel, part 2: Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience Brett Beranek | Vice President & General Manager, Security & Biometrics 6 October 2020 29 November 2022
Authentication & fraud prevention Client Insights & Intel, part 1: BNY Mellon discusses multi-channel fraud detection and layering authentication in the evolving world of COVID-19 Brett Beranek | Vice President & General Manager, Security & Biometrics 28 July 2020 29 November 2022
Authentication & fraud prevention, Financial services AI, Voice and IVR Compelling conversations, part 4: Nuance and Australia’s IAG virtual assistant ‘Arlo the Koala’ wins APAC Stevie® Award Sebastian Reeve | EMEA Director of Product Management and Marketing 23 July 2020 13 February 2023
Authentication & fraud prevention Compelling Conversations, part 3: Putting customer experience first with Deutsche Telekom Brett Beranek | Vice President & General Manager, Security & Biometrics 9 July 2020 29 November 2022
Authentication & fraud prevention Client Insights & Intel, part 3: Fidelity Investments combats fraud to protect the business and its customers Brett Beranek | Vice President & General Manager, Security & Biometrics 23 June 2020 29 November 2022
Authentication & fraud prevention, Financial services AI Compelling Conversations, part 2: National Australia Bank creates compelling customer and banker experiences Brett Beranek | Vice President & General Manager, Security & Biometrics 19 June 2020 29 November 2022