Documentation capture Speech recognition accelerates Emergency Department documentation by 40% Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 11 January 2023
Customer engagement Nuance honoured with six 2022 Stevie® Awards Robert Weideman | Executive Vice President and General Manager, Nuance Enterprise Division 23 March 2022
Documentation capture Why Frimley Health NHS Trust are speech-enabling their Epic EPR Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 13 March 2022
Digital & messaging Governments are using AI to create superior citizen experiences. Here’s how. Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 24 February 2022
Documentation capture Dragon Medical One supports clinical documentation across the care continuum Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 23 February 2022
Financial services AI Meet four banks making smart use of conversational AI Sebastian Reeve | EMEA Director of Product Management and Marketing 5 October 2021
Documentation capture How speech recognition improves clinical documentation in the Allscripts Sunrise EPR Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 17 August 2021
Documentation capture How organisations are preventing healthcare burnout with sustainable digital transformation Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 16 August 2021
Voice and IVR How Post Office Ltd. went from simple service to standout customer experiences Sebastian Reeve | EMEA Director of Product Management and Marketing 15 July 2021
Documentation capture Re-imagining clinical documentation processes for NHS Scotland Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 13 July 2021
Financial services AI, Voice and IVR Four key tips for your virtual assistant deployment from a banking leader Sebastian Reeve | EMEA Director of Product Management and Marketing 8 March 2021
Customer engagement Our customers win prestigious 2021 Stevie® Awards & Nuance earns Technology Partner of the Year Robert Weideman | Executive Vice President and General Manager, Nuance Enterprise Division 11 February 2021
Authentication & fraud prevention Client Insights & Intel, part 2: Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience Brett Beranek | Vice President & General Manager, Security & Biometrics 6 October 2020
Authentication & fraud prevention Client Insights & Intel, part 1: BNY Mellon discusses multi-channel fraud detection and layering authentication in the evolving world of COVID-19 Brett Beranek | Vice President & General Manager, Security & Biometrics 28 July 2020
Authentication & fraud prevention, Financial services AI, Voice and IVR Compelling conversations, part 4: Nuance and Australia’s IAG virtual assistant ‘Arlo the Koala’ wins APAC Stevie® Award Sebastian Reeve | EMEA Director of Product Management and Marketing 23 July 2020
Authentication & fraud prevention Compelling Conversations, part 3: Putting customer experience first with Deutsche Telekom Brett Beranek | Vice President & General Manager, Security & Biometrics 9 July 2020
Authentication & fraud prevention Client Insights & Intel, part 3: Fidelity Investments combats fraud to protect the business and its customers Brett Beranek | Vice President & General Manager, Security & Biometrics 23 June 2020
Authentication & fraud prevention, Financial services AI Compelling Conversations, part 2: National Australia Bank creates compelling customer and banker experiences Brett Beranek | Vice President & General Manager, Security & Biometrics 19 June 2020
