Dragon: the difference is in the details

Nuance Named Leader: Delivering on a vision of biometrics for both convenience and security

Learn why Nuance was named the industry leader in Opus Research’s latest Intelliview Report

clinician burnout

An interview with Dr Simon Wallace on clinician burnout

How can digital technologies like speech recognition help clinicians address burnout?

Know and be known: building relationships, asking questions, and finding silver linings

Using the pandemic as a force of creation, we look at new ways to get to know our customers

The DIY revolution and why it matters

Enterprises are taking a new level of control over the customer experience

Partnering with customers to define and build the future

The opportunity to listen, think more, be more, and co-innovate in the age of COVID-19

BNY Mellon discusses multi-channel fraud detection and layering authentication in the evolving world of COVID-19

BNY Mellon discusses fraud detection and prevention in the evolving world of COVID-19.

Nuance and Australia’s IAG virtual assistant ‘Arlo the Koala’ wins APAC Stevie® Award

Learn how their strategy increased brand awareness and improved customer engagement

Clinical speech recognition at Calderdale and Huddersfield NHS FT and Royal Cornwall NHS Trust

How clinical speech recognition is helping NHS Trusts to mitigate the impact of COVID-19

Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience

The second session in our virtual fireside chat series, “Client insights and intel”

Compelling Conversations: Putting customer experience first with Deutsche Telekom

Deutsche Telekom reveals why its voice biometrics strategy is focused on customer experien

Enjoy the benefits of working from home

Speech recognition technology can help everyone maximise the benefits of working from home

How to tool-up your contact center in step with Forrester’s COVID-19 response plan

Exploring the leading research firm’s recommendations, phase by phase

Feeds & threads

 

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