Authentication & fraud prevention Client insights & intel, part 2: Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience Brett Beranek | Vice President & General Manager, Security & Biometrics July 16, 2020
Authentication & fraud prevention Client Insights and Intel, part 3: Fidelity Investments combats fraud to protect the business and its customers Brett Beranek | Vice President & General Manager, Security & Biometrics June 23, 2020
Contact Center AI Compelling conversations, part 3: How KPN’s service-focused digital transformation project redefined its contact center Sebastian Reeve | EMEA Director of Product Management and Marketing June 18, 2020
Authentication & fraud prevention, Financial services AI Compelling conversations, part 2: National Australia Bank creates compelling customer and banker experiences Brett Beranek | Vice President & General Manager, Security & Biometrics June 12, 2020
Authentication & fraud prevention Nuance AI enables Telefónica to prioritize customer service for seniors by the sound of their voice Brett Beranek | Vice President & General Manager, Security & Biometrics June 4, 2020
Digital & messaging Compelling conversations, part 1: Cabify launches versatile virtual assistant to create a new customer experience Sebastian Reeve | EMEA Director of Product Management and Marketing May 29, 2020
Radiology solutions The best reasons for joining the largest image-sharing network? Patient outcomes. Nuance Communications July 24, 2019
Authentication & fraud prevention, Financial services AI Allied Irish Banks and Deutsche Telekom pioneer voice biometrics to ease customer effort Brett Beranek | Vice President & General Manager, Security & Biometrics July 24, 2019
Uncategorized Customer Success: Listen and learn Brad Morrison | Senior Vice President, Healthcare Customer Success June 6, 2019
Radiology solutions A Real View of…A backstop that reduces risk of delayed diagnosis Nuance Communications January 7, 2019
Radiology solutions A Real View of…Lung cancer screening programs Nuance Communications November 13, 2018
