Virginia Credit Union CIO Paul Hendricks shares his voice biometrics experience
BNY Mellon discusses fraud detection and prevention in the evolving world of COVID-19.
Nuance voice biometrics technology helps solve manual customer authentication challenges
Understanding the clear picture of fraud risk and how to take action
For more information, read Nuance’s official press release.
How Nuance voice biometrics improved authentication for telecom and banking
Nuance Named “Undisputed Market Leader” in Intelligent Authentication and Voice Biometrics
Why agent satisfaction is the new KPI contact centers should pay attention to
Voice innovations that power great customer experience
A response to a study on voice biometrics and speech recognition
AI and customer service predictions for 2018
